Return policy
We are deeply grateful for the opportunity to provide you with our custom-written message videos. Our team works tirelessly to craft personalized videos designed to meet your expectations and bring joy to your special moments.
We recognize that you may occasionally have concerns or issues with our service, and we are committed to working with you to find a solution that meets your needs. Each custom video we create is uniquely designed for you and meticulously crafted by our talented team, who pour their hearts and souls into every detail. We take immense pride in their creativity and dedication, and we are committed to ensuring they are fairly compensated for the time and effort they invest in creating your custom video.
Due to the unique nature of our service, we regret to inform you that refunds for custom-written message videos are not available. This is because the production process involves contributions from various individuals, including dancers, assistant crews, chefs, and camera operators. However, we are dedicated to addressing any concerns you may have. If there are issues with the quality of our work or if we fail to fulfill your order, we will work with you to find a satisfactory solution. In the event of mistakes on our end, such as using the wrong music, picture, or message, we will gladly re-shoot the video at no additional cost.
We deeply appreciate your understanding and support in recognizing the hard work and creativity that go into each custom video.
Thank you for choosing us. Should you have any questions or concerns, please don't hesitate to contact us by email: service@dance-greeting.com. We remain committed to providing you with exceptional service and a memorable experience.
We recognize that you may occasionally have concerns or issues with our service, and we are committed to working with you to find a solution that meets your needs. Each custom video we create is uniquely designed for you and meticulously crafted by our talented team, who pour their hearts and souls into every detail. We take immense pride in their creativity and dedication, and we are committed to ensuring they are fairly compensated for the time and effort they invest in creating your custom video.
Due to the unique nature of our service, we regret to inform you that refunds for custom-written message videos are not available. This is because the production process involves contributions from various individuals, including dancers, assistant crews, chefs, and camera operators. However, we are dedicated to addressing any concerns you may have. If there are issues with the quality of our work or if we fail to fulfill your order, we will work with you to find a satisfactory solution. In the event of mistakes on our end, such as using the wrong music, picture, or message, we will gladly re-shoot the video at no additional cost.
We deeply appreciate your understanding and support in recognizing the hard work and creativity that go into each custom video.
Thank you for choosing us. Should you have any questions or concerns, please don't hesitate to contact us by email: service@dance-greeting.com. We remain committed to providing you with exceptional service and a memorable experience.